Introduction to Privacy Policy

This Privacy Policy outlines how we handle personal data collected through our services.

Policy guidance

This introduction outlines how information use, individual rights, and support pathways are addressed within this policy.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Privacy Office

Contact Information

Phone
+27 84 892 4857
Address
16 Kommetjie Road, Fish Hoek, 7975
General Inquiries
User Rights

User Rights

These rights include access, correction, and deletion of personal data.

Users have specific rights regarding their personal data, subject to applicable laws.
Requests

Exercising Your Rights

We will respond to requests in accordance with applicable legal requirements.

Requests to exercise rights should be submitted through the designated contact methods.
Data Retention

Data Retention Policy

Data will be securely deleted or anonymized when it is no longer needed.

We retain personal data only as long as necessary for the purposes outlined in this policy.
Policy Updates

Policy Updates

Users are encouraged to review this policy periodically for updates.

We will notify users of significant changes to this policy through appropriate communication channels.
01 · Collection

Data Collection Practices

We collect personal data such as names, email addresses, and payment information to facilitate course enrollment and communication.

The categories of data collected depend on user interactions with our services.
02 · Sources

Sources of Data

We may also collect data generated through user interactions, such as course progress and feedback.

Data is obtained directly from users during registration and through their engagement with our platform.
03 · Cookies

Types of Cookies Used

Cookies help us remember user preferences and improve our services.

We utilize both session cookies, which expire at the end of the session, and persistent cookies, which remain until deleted.
04 · Controls

Cookie Management

Cookies are used to enhance user experience and analyze website traffic.

Users can manage cookie preferences through their browser settings at any time.
Processing purpose

Purposes of Data Processing

These purposes include course management, user support, and marketing communications.

Personal data is processed for specific purposes related to our services.
Sharing context

Data Sharing with Partners

These partners assist us in delivering services and maintaining our platform.

Third-party service providers may receive data for operational purposes under strict confidentiality agreements.